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SupportCandy Satisfaction Survey Addon Customer feedback plays an important role in the support sector. If you want to hear your customers about their experience with you ( or your agent ) for the support given in the ticket, SupportCandy Satisfaction...

SupportCandy Assign Agent Rules Addon Tired of assigning agents every time ticket is created to your website? Here is SupportCandy Assign Agent Rules Addon, the solution to smartly assign tickets to agents. You can set rules (conditions) to match when...

SupportCandy Usergroups Addon You may have customers which is an organisation or company and requires multiple people to create tickets and each others ticket should be visible in between themselves then this is right solution for you. With SupportCandy Usergroups...

SupportCandy Timer Addon Want to provide an easy way to calculate the time spent on an individual ticket? SupportCandy Timer Addon will enable this for you. It will help you to record and track the time spent on each individual...

SupportCandy Woocommerce Addon Want to provide easy way for your WooCommerce customers to create support tickets? You came to right place with SupportCandy Woocommerce Addon. SupportCandy Woocommerce Addon is All You Need This not only give your customers to create...

SupportCandy Schedule Tickets Addon Have you ever wanted that ticket should be automatically created every X days/months for tasks? This SupportCandy Schedule Tickets Addon does exactly the same for you! You can create repeating tickets depend on your requirement for...

SupportCandy Private Credentials Addon There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials, etc so in such cases gathering this sensitive information directly from customers is quite risky in...

SupportCandy Knowledgebase Addon Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimately it also reduces number of tickets come to you. SupportCandy Knowledgebase Addon will integrate popular Knowledgebase plugins available...

SupportCandy FAQ Integration Addon FAQs are important part of any help-desk. SupportCandy FAQ Integration Addon will integrate popular FAQ plugins available for WordPress. Below is list of available integrations and still counting – Ultimate FAQ Arconix FAQ SupportCandy FAQ Integration...

FacetWP Advanced Filtering Smart Filtering With FacetWP users find what they’re looking for faster because only relevant filtering choices are shown. This leads to happier customers and increased sales. Use your existing data FacetWP Advanced Filtering use your site’s existing...